Orders made Monday to Thursday will be packed for delivery when possible the next day, unless you request later: Orders made Friday to Monday will be delivered on the following Tuesday (Wednesday following a Bank holiday).
We do not deliver Locally or Nationally over the weekend, any order received over the weekend, will be dispatched on the Monday for delivery the next day, excepting Bank Holiday Monday’s where orders will be delivered on the Wednesday.
If you are not available to receive your delivery all National deliveries must be able to be left in a safe place or with a neighbour at your own risk. Please see our terms and conditions
Our products are frozen and packed in Polystyrene boxes which will keep it frozen for up to 36 hours, however all our products are delivered within 24hrs of collection from us. We take no responsibility for packages left longer than this.
All our deliveries are tracked and if you leave your mobile number, you will be updated by text when your order is going to be delivered and when it has been delivered. Please leave instructions in the Notes section of the order, as to where you would like the package to be left if you are not going to be in. Also if you don’t want next day delivery, please let us know what day is more suitable for you in the notes section.
For local delivery, nearly local delivery and order collections, please see our local delivery page
If for any reason you are not clear as to what you should do, please don’t hesitate to contact us – we are here to help.